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Industry Solution

E-commerce & Retail

Order ops, support, reviews — running while you sleep.

The pain

Order confirmations, tracking updates, returns, and review asks are 90% manual for stores doing under $5M.

Expected outcomes
60–75%
Support tickets auto-resolved
+2–4x
Review capture lift
$1.5K–$4K/mo
Typical retainer
Playbook

What we deploy for you.

1

Order-to-fulfilment routing

2

WhatsApp order updates

3

Returns/exchange triage

4

Review & win-back sequences

Starter workflow

Order Ops Starter (Shopify/WooCommerce)

Your first live automation ships in 5–14 days — built from our parametrized template for this niche, customised to your tools and brand voice, monitored from day one. After that we layer in additional workflows one at a time, measuring ROI before each one.

  • Full written documentation
  • Loom walkthrough for your team
  • Uptime monitoring + alerts
  • Month-to-month retainer optional
Book niche audit