A new fitness studio in Gaborone has P8,000 to spend on market research before opening. Recommend how the money should be spent and justify your recommendation.
6 marks · Recommend and justify · Market research and the marketing mix
Show the mark scheme
Answer: A justified recommendation, e.g. spend most of it on primary research aimed at the three specific unknowns — a short survey of local employees and two focus groups — because the owner needs to know about this district, and published data will not answer it.
- Identify what is unknown and specific to this business (class timings, price sensitivity)
- Primary research answers it directly; secondary data (national reports) is cheaper but generic
- A specific method with a reason earns marks: survey of local employees, focus group of existing gym users, trial membership offer
- Balance: keep part of the budget for a low-cost secondary check (local competitor pricing)
- A decision is required — spend on primary, with a reason
"Recommend and justify" needs a decision. A balanced essay that never says what to do scores in the middle band, however good the English is.